I am not receiving emails from Octerra. How do I whitelist Octerra emails?

If you are not receiving emails from Octerra, there is a good possibility that your email client may be sorting them into a spam folder or your company’s firewall may even be blocking them all together. If you are able to modify your email client settings, steps to whitelist emails from Octerra (noreply@octerra.com) can be found below.

Gmail, Outlook, Apple Mail, Yahoo

If your email client is not in this list or if this issue persists, please contact Technical Support.